# Member Information

We'd like you to bear in mind that none of our moderators work for nor are affiliated with Microsoft. Verified employees will rock the Microsoft employees role.

# Rules

# 1. No harassment, hate speech, racism, sexism, trolling, stereotype based attacks, de-bloaters/privacy scripts, or spreading harmful/false information. You may be banned immediately and without warning or recourse.

# 2. Do not post anything that is NSFW. If you are unsure if it's considered NSFW you shouldn't post it.

# 3. Do not ask for money or any other goods (such as games or Nitro), or offer money in exchange for receiving support. Furthermore, don't advertise/sell your bots, servers, services, products or anything else. If you're not sure if something is an advertisement, contact Moderators' Mail.

# 4. Do not stir up drama. If there is a conflict, work to defuse it instead of making it worse.

# 6. Refrain from using too many special characters in your current display name. A couple of special symbols are fine so long as there is a normal alphanumeric name that people can easily type. For example, "ExampleName 🧅" is fine, but "👊♙ εχ𝕒м𝐩𝕃𝒆n𝐀𝓶𝔢 💢😾" is not.

# 7. Use the correct channels for your messages. If there is a better channel for the current conversation then use it, and don't post the same thing in multiple places. Furthermore, political content of any kind (including memes) belongs exclusively in #politics, unlocked at Tier 2.

# 8. Users in direct violation of Discord's Terms of Service will be banned without warning. This includes the use of userbots or not meeting the minimum age requirement.

# 9. Check the description in each channel before posting as extended rules may exist for that channel.

# 10. If a staff member tells you to stop doing something then you should stop doing that thing.

# 12. No discussing moderation actions outside of modmail.

# 13. Do not attempt to take support or other requests outside of the server as we cannot ensure your or the user's safety from scams, trolling and abuse. This includes suggesting the use of DMs or remote assistance tools (such as Quick Assist or TeamViewer).

# 14. No content which may induce epilepsy without first making a disclaimer and obstructing the content.

# 15. No typing in any other language than English; we cannot moderate different languages and most people here speak in English. Failure to oblige will result in a warning or mute.

# 16. Non contributive, incoherent behavior which is disruptive to the community and conversations will not be tolerated.

# Roles

Role Description
🌟 Moderators Overlooking the community and its development; ensuring the safety of the members and the server itself.
⭐ Microsoft employees Verified Microsoft employees. If you're one and want to get verified, visit the #employee-verification channel. Any advice given by Microsoft employees isn't official support and should be taken as-is. For professional assistance, use one of Microsoft's support channels such as support.microsoft.com (opens new window).
🤓 Windows Insiders Role for Windows Insiders to be notified whenever new builds drop.
❤ Regular Gets granted automatically upon certain amount of engagement with the server; also grants the ability to upload and embed content, access certain channels, and some other perks which are available to higher-tier regular ranks. Regular members are a vital part of the server.
💎 Nitro boosters Gets granted automatically to those who Nitro boost our community; hoists you on the members list sidebar. More on Discord Nitro (opens new window) here.

# Moderator Help

📫 For all server-related issues, message @Moderators mail. The bot will create a thread for your enquiry and alert active moderators to it.

❗ Do not ping @Moderators unless there is an emergency that requires immediate intervention, such as a server raid or significant spam.

# Channels and Their Uses

Channel Description
#server-information Server rules and brief general information.
#announcements Various Microsoft related news and announcements get posted here, so we recommend you to enable notifications (opens new window) for this channel.
#general-chat A place to talk about anything that doesn’t fall under one specific channel, is generally related to technology, and to chat with friends. Try to keep to the current topic of conversation, and if something is more suited for another channel, then post it there.
#lounge A general channel role-gated to members with the Superbly Regularly Regular role or higher, Microsoft employees or Nitro Boosters.
#insiders-chat Discussion of all Insider programs (yes, there’s a few). You’ll also get updates to Windows Insider builds here, as well as opportunities to give feedback to actual Microsoft employees about the future of Windows and other Microsoft products.
#random-stuff Memes, random non-tech stuff, and slightly less structured conversations can go here. Other things that go here are less-serious technical support, and any overflow from #general-chat.
#bot-spam A place to use most bot commands to avoid interrupting active conversations
#tech-support Have you got a problem that you’re unable to fix, or just a query that you can’t find the answer for? Ask here! Any support offered here is not official Microsoft support, is offered upon other members' discretion, and may not be accurate or work.
#tqs-break-room TQS members can use this channel to discuss relevant thoughts, ideas, and opinions related to issues currently going on in #tech-support.
#purchase-advice Ask for help on what to buy/upgrade, give advice to others or get help on building your own custom PC.
#politics You gain access to this channel after being around for a while. Try to keep things civil and remember that people have different opinions. This channel is a privilege and you will lose access to it if you behave inappropriately.
#photography Things and thangs that you captured. This channel is not for posting memes, for memes use #random-stuff.
#anime Feel free to utilise this channel for discussions about anime, manga and other related Japanese media. Animemes are tolerated, but NSFW content is disallowed under all circumstances.
#movies-books-and-tv A place for conversation about movies, books, and TV shows. Try to not spoil anything, and make sure to use spoiler tags.
#retrospective-and-betas Have you got an old DOS PC, a Palm Pilot, or just really love Windows XP? Feel free to discuss it here. There’s plenty of like-minded thinkers here who love the history of computing.
#deals-and-giveaways You can use this channel to organise and take part in giveaways and post cool deals you find. Don't give away any illegal goods (pirated/grey market software licenses etc.) or anything fake with the intention to disappoint, and keep chat to #deals-discussions.
#deals-discussions Use this channel to have discussions about the giveaways, offers and deals in #deals-and-giveaways
#music Talk about your favourite music and artists here. You can feel free to share Spotify/YouTube links etc. Occasionally, we may host music listening parties that you can join in with and suggest songs for.
#development All your programming queries can be asked here. If you’re sharing code snippets, then using code blocks (```code goes here```) really helps keep things tidy. Like #technical-support, this is community help only.
#art-and-design Have you made a pretty thing, are interested in discussing the future of Fluent Design or just want to show off your desktop? That’s what this channel is for.
#it-pros-and-servers This isn’t tech support, this is where you discuss Servers, Azure, PowerShell, Office 365, SharePoint, Teams, Windows Server, Active Directory, OneDrive, Patching, Security, Automation, Compliance, Hyper-V... All the fun stuff!
#gaming News and info about games can go here, as well as screenshots, clips and asking if anyone wants to play anything.
#cloud-services If you want to discuss cloud services and find things that are right for you, then ask here.
#mobile Talk about all your mobile devices here, be it phones, tablets or smart watches. Any operating system and manufacturer are welcomed here.
#surface Talk about all of Microsoft’s Surface line of hardware. If you’re considering buying a new device, and a Surface is on your radar, then ask here to get opinions from actual Surface owners.
#office If you need help with Office-related queries, including Word, Excel and PowerPoint assistance, then ask here for more dedicated help. You can also use this channel to just talk about Office and its features.
#unix Talk about WSL and your favorite Linux distributions, or get help installing Gentoo and picking which DE to use.
#community-updates Channel contains public log of public facing updates, it will give more transparency on what we're changing and why we're changing stuff.
#employee-verification If you’re a Microsoft employee, you can use this channel to verify yourself.
#starboard If a message gets four "Heartosoft" emoji reactions, then it should appear here!
#minecraft-chat (closed) A place to discuss our very own Minecraft server! Details to join are available in the channel description. Note that it is role-gated to members with the Regular role or higher, Microsoft employees or Nitro
#minecraft-status (closed) Important notifications regarding the Minecraft server will be posted here.
Other Channels Sometimes, other channels may temporarily appear for competitions and applications. These will have their own rules; please abide by them. There are also other moderator-only or role-specific channels that aren’t listed here to prevent confusion.

# Server Commands

# Tech Support Commands

Command Function
!ask Displays the process for asking competent questions
!t-dmanager Displays info about Device Manager
!t-ipconfig Displays info about IPCONFIG
!t-sfc Displays info about System File Checker
!t-reliabilityhistory Displays info about Reliability History and Event Viewer
!t-systemrestore Displays info about System Restore
!t-recovery Displays info about Windows Recovery
!bsod Displays info about diagnosing BSODs
!patience Reminds you to be patient when asking questions

# Staying Updated Commands

Command Function
!join-insider-dev Gives you the Windows Insiders (Dev) role
!join-insider-beta Gives you the Windows Insiders (Beta) role
!join-insider-rp Gives you the Windows Insiders (Release Preview) role
!join-patch-tuesday Gives you the Patch Tuesday role
!leave-insider-dev Revokes the Windows Insiders (Dev) role
!leave-insider-beta Revokes the Windows Insiders (Beta) role
!leave-insider-rp Revokes the Windows Insiders (Release Preview) role
!leave-patch-tuesday Revokes the Patch Tuesday role
!keep-me-updated Gives you all opt-in roles
!dont-keep-me-updated Revokes all opt-in roles from you
$nj-latestbeta Gets the latest Beta Channel Insider build
$nj-latestdev Gets the latest Dev Channel Insider build
$nj-latestrp Gets the latest Release Preview Channel Insider build
$nj-latestserver Gets the latest Insider Server build

Note: The word insider in any of the above commands can be substituted with insiders

# Misc Commands

Command Function
/rules all Posts a snippet of all rules
/rules rule number: <1-16> Posts a snippet of the specified rule
!unofficial Posts a snippet explaining the unofficial status of the server
!modapply Posts a snippet explaining how to apply as a moderator
!modwhen Posts a snippet explaining how your application is processed
!images Explains as an antispam measure that you need the @Regular (Tier 1) role to post images
!accounts Explains as that we are not able to help anyone with purchasing or account issues
!rank DMs you your current rank
!levels DMs you the leaderboard for the server
!whois <member> Displays data about the mentioned member
!infractions <member> Lists infractions for the mentioned member
!linux-shilling Reminds you that random Linux shilling for the sake of it isn't helpful
!at Reminds you that mentioning someone who isn't active is not appreciated
$nj-help Displays extra Ninja Cat commands not covered here
$nj-trex Displays the Insider Program Ninjacat emoticon
%%microsoft verify Start verification process in #employee-verification
!gstart Starts a giveaway

# Frequently Asked Questions

# Is this server official?

No, this server is not official. It is community-run, it is not run by Microsoft. Also none of our moderators are (to the best of our knowledge) affiliated with Microsoft in any way. We do have official Microsoft employees in the server, however, but they have joined of their own free will, and not as part of their job.

# How do I report something?

Send a private message to @Moderators' mail, found at the top of the members list. The message should include as much information as you can reasonably provide. If, in the event of any technical issues, the moderators mail bot is not found at the top of the members list, it will be replaced by the moderators, who in this instance only, you may directly message regarding your issue.

# I got muted! What should I do?

Think about what you’ve done and wait patiently for the mute to expire. If you believe that the mute was unwarranted, message modmail as above and explain clearly and calmly why you believe you shouldn't have been muted.

# Nobody is answering my question or helping me! What should I do?

Firstly, be patient. It might take a while for someone to be able to help you. Furthermore, consider if when you asked you’ve provided as much detail as possible to make it easy for us to help you. If you’ve done this, and you still need help and it’s been around a day or so and you’ve not had any help, then consider asking again.

# Why does the server icon keep changing?

The server icon is changed to celebrate certain events, usually major holidays or important dates in computing history.

# When is [MS update/product] going to be released?

When Microsoft decide to release it. Use search, since it’s likely this question will have been asked many, many times before.

# Are those real Microsoft employees?

Yes, they are. They’re verified through their employee account. However, they aren’t here on official business and anything they say does not in any way represent Microsoft. They’re just here like any other user. Don’t ping them for support unless they’re actively helping you; it will be considered a violation of rule 5.

# Why can’t I post images or videos?

As a spam prevention measure, you need the @Regular (Tier 1) role to be able to upload images. This role can be gained by being active for a little while. In the meantime, you can upload images to an alternative service like Imgur (opens new window).

# I got warned! How many times can I get warned before I get banned?

There is no set number; that is up to the discretion of the Moderators. We suggest that you read the rules and follow them as to avoid any conflicts.

# I applied to become a moderator, how long before I get an answer?

We will get back to you only if we need to talk to you regarding your application. You may or may not hear anything back (patience is a good quality we look at 😉 ). Consider it analogous to a job application, your info is pooled with other people who are also interested in the position and it is up to us to determine who the best fit for the position is, and when to bring them on board.

# Ban Appeal Process

You can send ban appeals here if you meet our requirements, appeal will be looked into by our moderators team.

# Requirements

  • 120 days passed since you were banned.
  • Being able to explain why you were banned, that shows us that you understand that you weren't banned for no reason and acknowledge your mistake.

# How Do I Apply to be a Moderator?

If you wish to apply to our moderation team, you can apply here (opens new window).

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Last Updated: 1/8/2021, 3:54:48 AM