# Member Information

We'd like you to bear in mind that none of our moderators work for nor are affiliated with Microsoft. Verified employees will rock the Microsoft employees role.

# Rules

# 1. No harassment, hate speech, racism, sexism, trolling, stereotype based attacks, de-bloaters/privacy scripts, or spreading harmful/false information. You may be banned immediately and without warning or recourse.

# 2. Do not post anything that is NSFW or political in nature. If you are unsure if it's considered NSFW or political, you shouldn't post it.

# 3. Do not ask for money or any other goods (such as games or Nitro), or offer money in exchange for receiving support. Furthermore, don't advertise/sell your bots, servers, services, products or anything else. If you're not sure if something is an advertisement, contact ModMail.

# 4. Do not stir up drama or laugh at others' misfortune if they get punished. If there is a conflict, work to defuse it instead of making it worse.

# 6. Refrain from using too many special characters in your nickname. A symbol or two is fine but have a normal alphanumeric name that is easily typed. Also, do not impersonate any public figures. Having the same name and profile picture as a product/service is allowed but do not role-play as them.

# 7. Use the correct channels or threads for your messages. If there is a better place for the current conversation then use it, and don't post the same thing in multiple places. Furthermore, no political content of any kind (including memes) is allowed.

# 8. Users in direct violation of Discord's Terms of Service may be banned without warning. This includes the use of userbots or not meeting the minimum age requirement.

# 9. Check the description in each channel before posting as extended rules may exist for that channel.

# 10. Respect and listen to our Moderators' decisions, requests, and wishes; do not waste their time. This includes allowing Moderators to do their job. Helping others find proper channels is helpful, but do not take the role upon yourself or threaten others with punishments. Instead, report in Modmail.

# 12. Do not discuss or make unnecessary comments or questions (especially condescending in nature) about punishments given to others or yourself. All Modmail communication is private and should not be shared or discussed in the server. If you have questions or concerns, contact Modmail.

# 13. Do not attempt to take support or other requests outside of the server as we cannot ensure your or the user's safety from scams, trolling and abuse. This includes suggesting the use of DMs or remote assistance tools (such as Quick Assist or TeamViewer).

# 14. No problematic content or media. This includes anything that could induce epilepsy (without obstructing the content with a spoiler and making a disclaimer), anything that can crash, restart or exploit the Discord client, or trigger a user's antivirus (even if it is not inherently dangerous).

# 15. No typing in any other language than English; we cannot moderate different languages and most people here speak in English. Failure to oblige will result in a warning or mute.

# 16. Non-contributive or incoherent behavior which is disruptive to the community and conversations will not be tolerated. This includes bumping/unarchiving threads without contributing anything relevant to them.

# Roles

Role Description
🌟 Moderators Overlooking the community and its development; ensuring the safety of the members and the server itself.
⭐ Microsoft employees Verified Microsoft employees. If you're one and want to get verified, visit the #employee-verification channel. Any advice given by Microsoft employees isn't official support and should be taken as-is. For professional assistance, use one of Microsoft's support channels such as support.microsoft.com (opens new window).
🤓 Windows Insiders & Patch Tuesday Members with these roles will be pinged and notified whenever new builds in their selected channel(s) are released. These roles can be opted in and out of by using the commands outlined in the channel description of #bot-commands (opens new window).
❤ Regular Gets granted automatically upon certain amount of engagement with the server; also grants the ability to upload and embed content, access certain channels, and some other perks which are available to higher-tier regular ranks. Regular members are a vital part of the server.
💎 Nitro boosters Gets granted automatically to those who Nitro boost our community; hoists you on the members list sidebar. More on Discord Nitro (opens new window) here.

ℹ️ More in-depth information on the server's roles can be found here (opens new window).

# Moderator Help

📫 For all server-related issues, message @Moderators mail. The bot will create a thread for your enquiry and alert active moderators to it.

❗ Do not ping @Moderators or @Lead Moderators unless there is an emergency that requires immediate intervention, such as a server raid or significant spam.

# Channels and Their Uses

Channel Description
#server-information General information about this server.
#rules Our server's rules.
#announcements Various Microsoft related news and announcements get posted here, so we recommend you to enable notifications (opens new window) for this channel.
#community-updates Channel contains public log of public facing updates, it will give more transparency on what we're changing and why we're changing stuff.
#general-chat A place to talk about anything that doesn’t fall under one specific channel, is generally related to technology, and to chat with friends. Try to keep to the current topic of conversation, and if something is more suited for another channel, then post it there.
#lounge A general channel role-gated to members with the Superbly Regularly Regular role or higher, Microsoft employees and Nitro Boosters.
#memes-and-random Memes, random non-tech stuff, and slightly less structured conversations can go here. Other things that go here are less-serious technical support, and any overflow from #general-chat.
#surface-and-more Talk about all of Microsoft’s contemporary line of hardware. If you’re considering buying a new device, then ask here to get opinions from actual Microsoft tech owners.
#insiders Discussion of all Insider programs (yes, there’s a few). You’ll also get updates to Windows Insider builds here, as well as opportunities to give feedback to actual Microsoft employees about the future of Windows and other Microsoft products.
#legacy-stuff Have you got an old DOS PC, a Palm Pilot, or just really love Windows 7 or XP? Feel free to discuss it here. There’s plenty of like-minded thinkers here who love the history of computing.
#mobile Talk about all your mobile devices here, be it phones, tablets or smart watches. Any operating system and manufacturer are welcomed here.
#linux-and-more Talk about WSL and your favorite Linux distributions, or get help installing Gentoo and picking which DE to use.
#sysadmin This isn’t tech support, this is where you discuss Servers, Azure, PowerShell, Office 365, SharePoint, Teams, Windows Server, Active Directory, OneDrive, Patching, Security, Automation, Compliance, Hyper-V... All the fun stuff!
#development All your programming queries can be asked here. If you’re sharing code snippets, then using code blocks (```code goes here```) really helps keep things tidy. Like #tech-support, this is community help only.
#gaming News and info about games can go here, as well as screenshots, clips and asking if anyone wants to play anything.
#movies-books-tv A place for conversation about movies, books, and TV shows. Try to not spoil anything, and make sure to use spoiler tags.
#anime Feel free to utilise this channel for discussions about anime, manga and other related Japanese media. Animemes are tolerated, but NSFW content is disallowed under all circumstances.
#art-and-design Have you made a pretty thing, are interested in discussing the future of Fluent Design or just want to show off your desktop? That’s what this channel is for.
#setups-and-desktops Have a cool desktop/home screen or wallpaper to show off? Do you want to show off your desk setup? Post that stuff here!
#photography Things and thangs that you captured. This channel is not for posting memes, for memes use #random-stuff.
#music Talk about your favourite music and artists here. You can feel free to share Spotify/YouTube links etc. Occasionally, we may host music listening parties that you can join in with and suggest songs for.
#tech-support Have you got a problem that you’re unable to fix, or just a query that you can’t find the answer for? Ask here! Any support offered here is not official Microsoft support, is offered upon other members' discretion, and may not be accurate or work.
#tech-support-forum🆕 An experimental replacement for #tech-support using Discord's Forum Channels. Allows for more organised discussion in help threads.
#cts-support-feed If you want to provide support for other peoples' tech issues, you can check in this channel for feeds of @Community Tech Support pings.
#tqs-break-room TQS members can use this channel to discuss relevant thoughts, ideas, and opinions related to issues currently going on in #tech-support.
#office If you need help with Office-related queries, including Word, Excel and PowerPoint assistance, then ask here for more dedicated help. You can also use this channel to just talk about Office and its features.
#purchase-advice Ask for help on what to buy/upgrade, give advice to others or get help on building your own custom PC.
#cloud-services If you want to discuss cloud services and find things that are right for you, then ask here.
#giveaways You gain access to this channel after being around for a while. You can use this channel to organise and take part in giveaways. Don't give away any illegal goods (pirated/grey market software licenses etc.) or anything fake with the intention to disappoint.
#deal-alerts You can use this channel to post and announce cool deals you find. This channel is for sharing deals only. Please keep casual discussion to #deals-discussion.
#deals-discussion Use this channel to have discussions about the offers and deals in #deal-alerts.
#bot-commands A place to use most bot commands to avoid interrupting active conversations.
#employee-verification If you’re a Microsoft employee, you can use this channel to verify yourself.
#starboard If a message gets six "Heartosoft" emoji reactions, then it should appear here!
#minecraft-status Important notifications regarding the Minecraft server will be posted here.
#minecraft-server Use this channel to discuss our official Minecraft SMP server! Details to join are available in the channel description. Note that it is role-gated to members with the Regular role or higher, Microsoft employees or Nitro boosters.
Other Channels Sometimes, other channels may temporarily appear for competitions and applications. These will have their own rules; please abide by them. There are also other moderator-only or role-specific channels that aren’t listed here to prevent confusion.

# Server Commands

# Tech Support Commands

Command Function
!ask Displays the process for asking competent questions
!excel Links to other places to get help with Microsoft Excel
!t-dmanager Displays info about Device Manager
!t-ipconfig Displays info about IPCONFIG
!t-sfc Displays info about System File Checker
!t-reliabilityhistory Displays info about Reliability History and Event Viewer
!t-systemrestore Displays info about System Restore
!t-recovery Displays info about Windows Recovery
!t-privacy Displays info about Windows privacy and 3rd party "privacy" scripts
!t-cleaners Displays info about space and speed "cleaners" for Windows
!t-boosters Displays info about Driver updates and 3rd party solutions
!t-cleanboot Displays info about Windows clean boot
!t-ramuse Displays info about RAM utilization
!t-feedback Talks about Microsoft receiving your feedback
!t-offlinesetup Setting up Windows offline
!bsod Displays info about diagnosing BSODs
!patience Reminds you to be patient when asking questions
!download11 Describes where to download Windows 11
!download10 Describes where to download Windows 10
!download Describes where to download Windows 10 and 11
!graceperiod Talks about using Windows inactivated
!t-vcredist Displays links to download Visual C++ Redistributable
!hacked Displays a link to Microsoft's troubleshooter for a hacked account

# Staying Updated Commands

Command Function
!join-insider-canary Gives you the Windows 11 Insiders (Canary) role
!join-insider-dev Gives you the Windows 11 Insiders (Dev) role
!join-insider-beta Gives you the Windows 11 Insiders (Beta) role
!join-insider-rp Gives you the Windows 11 Insiders (Release Preview) role
!join-insider-10 Gives you the Windows 10 Insiders (Release Preview) role
!join-patch-tuesday Gives you the Patch Tuesday role
!swap-insider-dev Swaps Windows 11 Insiders (Canary) role with Windows 10 Insiders (Dev) role
!swap-insider-rp Swaps Windows 11 Insiders (Release Preview) role with Windows 10 Insiders (Release Preview) role
!leave-insider-canary Revokes the Windows Insiders (Canary) role
!leave-insider-dev Revokes the Windows Insiders (Dev) role
!leave-insider-beta Revokes the Windows Insiders (Beta) role
!leave-insider-rp Revokes the Windows Insiders (Release Preview) role
!leave-patch-tuesday Revokes the Patch Tuesday role
!keep-me-updated Gives you all opt-in roles
!dont-keep-me-updated Revokes all opt-in roles from you
$nj-latestbeta Gets the latest Beta Channel Insider build
$nj-latestdev Gets the latest Dev Channel Insider build
$nj-latestrp Gets the latest Release Preview Channel Insider build
$nj-latestserver Gets the latest Insider Server build

Note: The word insider in any of the above commands can be substituted with insiders

# Misc Commands

Command Function
/rules all Posts a snippet of all rules. Only works in tech support channels.
/rules rule number: <1-16> Posts a snippet of the specified rule. Only works in tech support channels.
!unofficial, !official Posts a snippet explaining the unofficial status of the server
!modapply Posts a snippet explaining how to apply as a moderator
!modwhen Posts a snippet explaining how your application is processed
!modprob, !modproblem (Tier 4+ only) Informs a member that has a concern about a mod action to DM Moderators' Mail
!modsuggestion (For Moderators only) Informs a member that has a suggestion about the server to DM Moderators' Mail
!modping Posts a snippet explaining when it is appropriate to ping Moderators
!banappeal (For Moderators only) Ban appeal instructions.
!snippets-useful, !snippets-important (For Moderators only) Displays useful/important Modmail snippets at a glance
!images Explains as an antispam measure that you need the @Tier 1 (Regular) role to post images
!accounts Explains as that we are not able to help anyone with purchasing or account issues
!rules Explains how and where to learn our rules
!bots Links to info about the server's bots
!roles Links to info about the server's roles
!insider, !insiders Links to info about the server's Windows Insider roles and info surrounding them
!rank DMs you your current rank
!levels DMs you the leaderboard for the server
!xp Explains how to learn about your XP and your current placement on our leaderboard
!pinged, !inbox Explains how to find out who may have pinged you
!whois <member> Displays data about the mentioned member
!infractions <member> Lists infractions for the mentioned member
!warn-limit Posts a snippet explaining that there's no definitive warning limit that leads to a ban
!linux-shilling, !l-s Reminds you that random Linux shilling for the sake of it isn't helpful
!at Reminds you that mentioning someone who isn't active is not appreciated
$nj-help Displays extra Ninja Cat commands not covered here
$nj-trex Displays the Insider Program Ninjacat emoticon
%%microsoft verify Start verification process in #employee-verification
!gstart Starts a giveaway
!suicide-hotline Displays a link about where to go to help with suicidal behavior or thoughts
!w11-hardware Displays links/info on Windows 11 on unsupported hardware
!w11-stable Explains the stability and experience people may have with Windows 11

# Frequently Asked Questions

# Is this server official?

No, this server is not official. It is community-run, it is not run by Microsoft. Also none of our moderators are (to the best of our knowledge) affiliated with Microsoft in any way. We do have official Microsoft employees in the server, however, but they have joined of their own free will, and not as part of their job.

# How do I report something?

Send a private message to @Moderators' mail, found at the top of the members list. The message should include as much information as you can reasonably provide. If, in the event of any technical issues, the moderators mail bot is not found at the top of the members list, it will be replaced by the moderators, who in this instance only, you may directly message regarding your issue.

# I got muted! What should I do?

Think about what you’ve done and wait patiently for the mute to expire. If you believe that the mute was unwarranted, message modmail as above and explain clearly and calmly why you believe you shouldn't have been muted.

# Nobody is answering my question or helping me! What should I do?

Firstly, be patient. It might take a while for someone to be able to help you. Furthermore, consider if when you asked you’ve provided as much detail as possible to make it easy for us to help you. If you’ve done this, and you still need help and it’s been around a day or so and you’ve not had any help, then consider asking again.

# Why does the server icon keep changing?

The server icon is changed to celebrate certain events, usually major holidays or important dates in computing history.

# When is [MS update/product] going to be released?

When Microsoft decide to release it. Use search, since it’s likely this question will have been asked many, many times before.

# Are those real Microsoft employees?

Yes, they are. They’re verified through their employee account. However, they aren’t here on official business and anything they say does not in any way represent Microsoft. They’re just here like any other user. Don’t ping them for support unless they’re actively helping you; it will be considered a violation of rule 5.

# Why can’t I post images or videos?

As a spam prevention measure, you need the @Tier 1 (Regular) role to be able to upload images. This role can be gained by being active for a little while. In the meantime, you can upload images to an alternative service like Imgur (opens new window).

# I got warned! How many times can I get warned before I get banned?

There is no set number; that is up to the discretion of the Moderators. We suggest that you read the rules and follow them as to avoid any conflicts.

# I applied to become a moderator, how long before I get an answer?

We will get back to you only if we need to talk to you regarding your application. You may or may not hear anything back (patience is a good quality we look at 😉 ). Consider it analogous to a job application, your info is pooled with other people who are also interested in the position and it is up to us to determine who the best fit for the position is, and when to bring them on board.

# Ban Appeal Process

You can send ban appeals here if you meet our requirements, appeal will be looked into by our moderators team.

# Requirements

  • 120 days passed since you were banned.
  • Being able to explain why you were banned, that shows us that you understand that you weren't banned for no reason and acknowledge your mistake.

# How Do I Apply to be a Moderator?

If you wish to apply to our moderation team, you can apply here (opens new window).

Feel free to invite your friends with our vanity URL: discord.gg/Microsoft (opens new window)

Alternatively, feel free to use our fancy aka.ms shortlink: aka.ms/Community-Discord (opens new window)

# Emoji Servers

Have Nitro? We've got some cool emoji servers for you!

# Fluent Emoji

Microsoft's new emoji set is adorable, so we're bringing it to Discord - we're adding more as they become available.

Join server (opens new window)

# Scribblemoji

A long time ago, an inside joke resulted in the addition of a badly-drawn SharePoint emoji. This expanded until we had the whole Office suite, and then a wide range of popular logos and icons. Now, they have their own dedicated server!

Join server (opens new window)

# Keymoji

Some platforms support the ability to display KEYBOARD keys. Discord doesn't, so here's loads of them as emoji!

Join server (opens new window)

# Similar Communities

Check out these friendly affiliated servers for even more places to discuss tech!

# r/Apple

r/Apple is the largest Apple-related community on Discord. Officially affiliated with the subreddit, we host a range of channels and topics to cover all facets of Apple and the wider tech world

Discord (opens new window) - Reddit (opens new window)

# r/Google

We are the r/Google Subreddit Discord Server, a laid-back community server to hangout with others and communicate about discussion of Google products and services in addition to receiving tech support from enthusiasts.

Discord (opens new window) - Reddit (opens new window)

# r/Azure

The r/Azure Discord server is a friendly community devoted to Microsoft Azure. This Discord server was built for Azure professionals and Azure enthusiasts alike.

Discord (opens new window) - Reddit (opens new window)

# Excel User Community

Welcome to the Excel User Community! More than just a Q&A forum, we're hoping to bring users together to freely discuss Excel, educate and open up opportunities to improve, as individuals and as a community.

Discord (opens new window) - Reddit (opens new window)

# Intel Insiders Community

The Intel® Insiders Discord is a community hangout specifically for enthusiasts of the Personal Computer from DIYers, PC Gamers, Creators, Performance Tuners and Game Devs. There are multiple sections to help community members find helpful support, share gripping stories, squad up in games, connect with other like-minded individuals and get direct access to Intel engineers and evangelists.

Discord (opens new window)

Last Updated: 3/6/2023, 7:58:46 PM